| Q: |
How
do I setup my E-mail accounts for the very first
time? |
| A: |
Kindly
click here
to go to the initial E-mail administration instructions.
|
| |
|
| Q: |
How
do I setup my E-mail accounts in my computer? |
| A: |
Instructions
to setup Outlook
Express 5.0 mail client.
Instructions to setup Netscape
4.6 mail client. |
|
|
| Q: |
What
does "E-mail forwarding" mean? |
| A: |
Email
forwarding means having messages sent to your POP
account to be forwarded to your other E-mail box
on your ISP or office network. Some clients find
this convenient -- to log into only one single E-mail
account to retrieve and send E-mails. |
|
|
| Q: |
What
is "E-mail aliasing"? |
| A: |
Aliases
are a way of making one email account seem like
many. This is called "unlimited aliasing".
Suppose you are in charge of billing and marketing.
Instead of making two individual accounts to handle
these emails, you would make one account named You@Yourdomain.Com
which is a valid POP account, at which you can send
and receive mail.. Next you would apply Billing,
and Marketing as aliases of the You@Yourdomain.Com
account. With this setup, mail sent to any of the
3 above mentioned email accounts (Billing@Yourdomain.Com,
Marketing@Yourdomain.Com and You@Yourdomain.Com)
will all be sent to the mailbox of You@Yourdomain.Com. |
|
|
| Q: |
How
do I send an automated response to incoming E-mail? |
| A: |
Autoresponders
are messages that are automatically sent to anyone
who sends an E-mail to your preset E-mail address.
If you are out of office for a week, is a good idea
to set the autoresponders to help you to reply to
any E-mail received during this period -- informing
that you would contact them in a later date. |
|
|
| Q: |
What
do I do if I cannot check for new e-mail on a certain
POP3 account? |
| A: |
You
first need to determine whether you can even connect
to the POP3 server, or if you can connect to the
POP3 server but can't login to the POP3 account
successfully. Use the guideline below to troubleshoot.
If
you can connect to the POP3 server but receive
errors...
1. Make sure you are entering your login
and password correctly! This is the most common
problem.
2. Make sure you are connecting to the
correct POP3 server (Mail.Yourdomain.Com).
If you can't connect to the POP3 server...
1. Make sure you first have a connection
to the Internet. Verify this by visiting a website.
2. Make sure your e-mail client is configured
properly. This does not apply if you have checked
for new e-mails before and have not changed your
configuration since.
3. Verify that you are not behind a firewall!
If you are at work, this should be your first
clue. If you find that you are behind a firewall,
verify with the network administrator that port
110 is allowed. If it is not, this is the reason
you cannot connect to the POP3 server.
|
| |
|
| Q: |
Can
I send/retrieve my mails via the web? |
| A: |
Yes,
you can send/retrieve mails via the web using a
browser. Type your webmail address as http://mail.YOURDOMAIN.com:8383
and you'll be directed to the login page.
Enter your userID (YourUserID@YOURDOMAIN.com)
& password to login and you'll directed to your
mailbox's main page where you can configure it to
your liking.
Click here
to see how to set-up your webmail.
IMPORTANT: Please do not
delete the admin account under any circumstances
for this will disable your domain's mail server. |
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