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Q:
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How
Do I Configure My Web-Mail? |
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A:
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Login
to http://mail.yourdomain.com:8383
Enter Admin as the username: admin@yourdomain.com
Enter Admin password (same as FTP login).
In Main Menu under Option, click 'User Administration'.
User Administration Menu would appear, so you can add, delete
or modify the email accounts within your domain.
** Do not modify, disable or delete the ADMIN
account**
** admin@yourdomain.com is for administrative purposes**
** YOU MAIL WILL NOT WORK IF CHANGES ARE MADE TO THE
ADMIN ACCOUNT**
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Q:
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How
Do I Add A New Account? |
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A:
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In
Main Menu, click Add button to add a new account.
Enter new user account information.
In UserID, enter a user name (without the @yourdomain.com)
In the Fullname text box, enter the user’s full name.
Enter a password for the new account, and re-enter the same password
in the confirmation filed.
If you want to send/retrieve email via web page, check Allow Web Access
box.
To activate the new account you must click on the SAVE button
to save the configuration.
If you want to cancel this setup, click your browser's back button
and no changes will be saved. |
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Q:
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How Do I Modify An Existing Account? |
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A:
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From
the User Administration Menu, select the account that you want to
modify, and click Modify User Account.
This page is similar to the one you would see when setting up a new
account. You can change the account's full name and User attributes.
Click the save button to save this setup.
If you want to cancel this setup, click browser's back button
and no changes will be saved. |
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Q:
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How
Do I Change Password? |
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A:
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From
the User Administration Menu, select the account that you want to
modify, and click Change Password.
Type in the new password and confirm the password to change the account's
password.
Click the save button to save this setup.
If you want to cancel this setup, click browser's back button
and no changes will be saved. |
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Q:
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How Do I Disable or Enable An Account? |
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A:
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From the User Administration
Menu, select the account that you wish to disable and click Modify
User Account.
In the User Attributes box, check or uncheck Account Access Disabled
to toggle between disabling and enabling the account.
Click the save button to save this setup.
If you want to cancel this setup, click browser's back button
and no changes will be saved. |
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Q:
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How Do I Delete An Account? |
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A:
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From the User Administration
Menu, select the account that you want to delete and click Delete.
Deleting an email account will remove any forwarding or aliases that
the account had applied to it. Please confirm that you are sure you
want to delete an account before you do so.
If you modify or delete the ADMIN account
on your domain, your may be restricted from creating new users. This
may be considered a 'Denial of Service' and your account can be suspended. |
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Q:
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How
Do I Forward My Email To Another Account? |
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A:
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Many of our clients
wish to have all of their email forwarded to one main account,
such as a POP3 email address, or a Hotmail address. This document
will explain how to set this function up, and maintain it in the future.
Login to: http://mail.YOURDOMAIN.com:8383
Enter UserID: YourUserID@YOURDOMAIN.com
Enter password: YourPassword
On Main Menu under Personal, click 'Change User Forwarding
Information'.
Enter the email address you want the emails forwarded to (The email
address must be a complete mail address). All email sent to this account
will be forwarded to the account you specify.
Click the save button to save this setup.
If you want to cancel this setup, click browser's back button
and no changes will be saved.
Now you must test the account to verify that it is forwarding your
mails. |
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Q:
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How
Do I Setup Email Aliases? |
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A:
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If you wish to remove
or add an alias to a POP account, you can do so at any time.
Login to: http://mail.YOURDOMAIN.com:8383
On Main Menu under Administration, click 'Alias Administration'
In Alias Administration Menu, Click the Add Alias button.
In the Alias text box, enter a name for the alias.
Alias names are limited to 45 characters and must be created from
the character set of digits and letters. The underline (_) and hyphen
(-) characters are valid. The name cannot contain spaces and must
be unique within the system.
In the Destination text box, enter one of the following:
A Standard Alias
A standard alias can point to a single userid on the same system,
multiple userids on the same system, a remote e-mail address,
multiple e-mail addresses, another alias, or any combination of the
same.
A List Alias
A list alias points to a file that contains a list of valid mail
addresses, one
per line.
After entering the alias properties, click OK to add the alias.
The new alias is added to the list of registered aliases. |
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Q:
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How
Do I Setup Catch-All Addresses? |
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A:
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This function will direct
all incorrectly typed usernames (*****@YOURDOMAIN.com) to your mailbox.
It will also prevent these incorrect mails from being returned to
the sender.
Login to: http://mail.YOURDOMAIN.com:8383
On Main Menu under Administration, click 'Alias Administration'
In Alias Administration Menu, Click the Add Alias button.
In the Alias text box, enter a name called "nobody" for the
alias.
In the Destination text box, enter A Standard Alias (in this case
admin),
so that all mail sent to Yourdomain.com will forward to Admin@Yourdomain.com.
After entering the alias properties, click OK to add the alias.
The new
alias is added to the list of registered aliases. |
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Q:
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How
Do I Setup The Autoresponder? |
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A:
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This
function will send an auto acknowledgement reply to the incoming mail
senders. The reply message will be whatever you want it to be, example:
THANKS FOR YOUR EMAIL. I WILL GET BACK TO YOU A.S.A.P. PLEASE DON'T
REPLY TO THIS MESSAGE, IT'S AN AUTORESPONDER.
Login to: http://mail.YOURDOMAIN.com:8383
On Main Menu under Option, click 'Auto Response'
To enter or change message: In the Message Box, enter your message.
You can enter up to 1000 characters.
Click the save button to save this setup.
If you want to cancel this setup, click browser's back button
and no changes will be saved. |
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