Mediations Malaysia

Mediations

We are keen to recruit enthusiastic and resourceful MEDIATIONS in Malaysia and Indonesia.

Our mission at amalan is to assist people in regaining control of their finances. We advise our customers on ways to renegotiate their loans to a level they can afford. We are first to offer such service in Indonesia using a professional, attentive and customer focused approach, supported by cutting edge technology.

As MEDIATIONS you will contribute establish good communication and negotiation process of our customers' debt problem to the banks.

Responsibilities:

  • Handling debt negotiation and consolidation to the banks and get the best result
  • Handling debt collectors, including answer phone, meeting with collectors, reply message or email
  • Maintain relationship with the bank especially collection department
  • Join with the team to do customer’s debt management analysis
  • Join with the team to advice customer’s debt management plan
  • Meet Quality Assurance Requirements and other key performance metrics

Requirements:

  • Fresh graduates are welcome
  • Proven track record in collection department is a plus but not required
  • Excellent interpersonal, written, and oral communication skill

  • Good negotiation skill

  • Have analytical understanding about customer’s debt especially in unsecured loan is a plus

  • Have a deep understanding in collection and credit payment process is a plus

  • Fluent in Malay and English (for Mediations in Malaysia)
  • Fluent in Bahasa Indonesia with working proficiency in English (for Mediations in Indonesia)
  • This is a full time position.

This is an exciting opportunity within a small and dynamic team in a high growth startup led by an international group of experienced finance and start-up veterans (for bios, please visit: amalan). It is a fun job for a highly motivated and creative person that learns quickly and likes a fast moving, challenging environment.

We offer a start-up environment with flat hierarchy that gives you ample space to develop yourself professionally and to apply your creativity. Starting salary and benefits are competitive with excellent growth perspective.

Please send your application to hr@amalan.com with subject: Mediations [Country] - Your Name